Account & access
Is CSGORoll available in the UK?
UK players aged 18+ can sign in on csgoroll.com with Steam once they pass ID verification. It's your responsibility to check that skin gaming is allowed for you where you live.
What is csgo-roll.co.uk?
This is the UK guide to CSGORoll. Playing, logging in, deposits and withdrawals all happen on the official site, csgoroll.com.
Do I need to verify my ID?
Yes. CSGORoll requires ID verification before anyone can play, and an extra KYC check once you've topped up 2,000 coins.
Is CSGO Roll the same as CSGORoll?
Yes. CSGO Roll, CS Roll and CSRoll are all names people use for CSGORoll.
Deposits & coins
How do I deposit on CSGORoll from the UK?
Top up by card, bank transfer, crypto or gift card, or list CS2 skins on the P2P market. Full steps are in how to deposit on CSGORoll.
Why is my balance not in pounds?
CSGORoll uses coins across every game. Card payments in pounds are converted, so check whether your card charges a foreign transaction fee.
Can I send coins to my friends?
No. CSGORoll doesn't allow sending or tipping coins.
Can I get a refund?
CSGORoll doesn't refund losses or change-of-mind purchases. If you think a loss came from an error, contact 24/7 support to review it.
Withdrawals & trading
How do I withdraw skins from CSGORoll?
Request a skin from the P2P market with coins. The seller sends you a Steam trade offer, which you check and accept. See how to withdraw.
Can I withdraw the items I win?
Items won in games stay in your CSGORoll inventory. Exchange them for coins, then request any skin you want from the P2P market.
Why can't I trade a skin I just received?
Steam restricts recently received skins for 7 days before they can be traded again.
Do I need a Steam API key?
Only to list skins. Use the official extension or your WebAPI token. Here's how.
Promo codes & free cases
What is the CSGORoll promo code?
Use GETBONUS before your top-up for 3 free cases and 5% extra on top-ups. See the promo code page.
How do free daily cases work?
Each rank-up gives 180 Opens for your Low, Medium and High tier daily cases. When they run out, you can picklock a case once a day. Full guide.
How do I level up on CSGORoll?
Play any game to earn XP. XP equals the amount played × house edge × 100, and it moves you up through the ranks.
Where do I find free case codes?
CSGORoll shares free case codes during official events and sponsor promotions on X and Discord. Asking for codes in chat isn't allowed.
Fairness & safety
Is CSGORoll legit?
CSGORoll has run since 2016, names its operator and lets you verify every result. Read our full legit check, including the risks.
Someone messaged me offering free coins. Is it real?
Almost certainly not. CSGORoll staff never ask for your Steam login, API key or authenticator codes. Only sign in at csgoroll.com.
How do I self-exclude?
Contact support through live chat on csgoroll.com. See our responsible gaming page for UK help lines.